This part worked. However, since Norcold has a defective design, they should replace the parts for free. Or at very least, allow you to buy the right or left hand part for half of the outrageous price of $40.00 + 5 to ship. Norcold seems like they are trying to make money off of a defective design.

And the part should have been part of the original product. To be fair, our lower hinge didn't break, and the refrigerator is nine years old. I installed the new hinge part to PREVENT a messy failure on the road.

Since it was known to be a faulty and the company preferring not to take a black eye because of it. It would of seamed that you would of sent the parts at no charge to keep customers returning to your brand of RV refrigerator. At the least why weren't screws included with the "kit"? Reply: Cindy, we are NOT Norcold and do NOT want to be. We simply sell the brand and support it's product line. We agree with you, though! They should have taken the high road here and sent them out for free.

The part was easy to install and solved the broken lower hinge problem. However, the design could definitely be improved. The hole in the replacement bracket is larger than the lower hinge pin on the refrigerator. This requires you to either buy a new door or glue the broken plastic hinge piece back on the door. It would be a much better fix if the replacement part had a smaller hole that fit over the lower hinge pin without excess play. You could then attach the part to the door with two small screws. It seems like they want you to buy a new door. I'm not an engineer, but I think I could improve the design. I am going to try to fabricate my own modified version when I get home.

New door hinge was easy to install and works perfectly