RV Fridge Technical Service/ Repair (Norcold and Dometic)
Get Troubleshooting Help For Your Norcold/ Dometic Refrigerator over the phone or through Email!
Our technical support services are supplied by our RV refrigerator technician, Brian Currier. Brian is an avid, full-time RVer in the summer months and full-time sailor during the winter months. Before setting off on land and sea adventures he was an RV refrigerator technician responsible for training techs in the field as well as working with dealerships/ service centers around the country in the diagnosis of troublesome refrigerators. These were usually last resort calls to ensure all measures had been taken to fix the unit before replacement was necessary. Brian is a DIY (Do-It-Yourself) traveler, like most RVers and ocean cruisers. The lifestyle often times requires it and so he's dedicated his time to help travelers near and far get their Norcold and Dometic RV and marine refrigerators back up and running! Once purchased, Brian will reach out via phone to the number given at checkout. Email troubleshooting is also available to those with less than reliable service.
You do not need to be a certified electrician or mechanic in order to troubleshoot your refrigerator and we'll show you exactly how to do it in a safe and efficient way. For those RVers that don't feel comfortable diving into the troubleshooting process, we recommend going to a service center.
Our Guarantee!
- We guarantee that we can help find the source of your issue or your money back. If we cannot locate the problem at hand, we will assist you in locating the nearest service center in your area, free of charge!
Our Policies and Procedures!
- We give the safest possible information for you to follow, but if you are not comfortable in assisting with troubleshooting, please contact your local RV repair shop. We are not liable for any damage(s) or injury(s) that occur during, or are a direct result of technical support.
Warranty Work?
- We do not perform warranty work for the Norcold brand. We are in no way affiliated with Norcold/ Thetford and we now prefer it stays that way. If you are under warranty, note that you must follow their steps and procedures for having the refrigerator diagnosed in person by someone in their system.
36 Reviews
-
Awesome Service!
I'm a liveaboard RVer and was having issues finding a local service center while I was dry camping in Michigan. I stumbled across this service and have been overjoyed with its success. The tech was able to locate my problem in about 20 minutes on the phone. After he determined that my thermistor had gone bad he sold me one over the phone and I got it in 3 days. If only everything were this easy!
Reviews
