Why has Norcold not made this a recall? They should be sending these out for free. I spent 2 wasted hours talking to them about the design flaws with the door that caused mine to break, they didn't care. They couldn't even sell it to me, not that I'd buy it. I'd rather give my money to a company like this that stresses customer service. I bought a thermistor from them this past summer and my whole experience was fantastic. Am happy that I tried them again. I will continue to do so in the future. The guy that I spoke with was not only knowledgable but was so understanding and easy going about the whole thing. I have recommended this company to many RVers and will continue to do so. If you ever need help with your Norcold don't waste your time calling them. Save your breathe and give Norcold Guy a call or use their chat window. You'll be happy you did!

The part fit perfectly! It was extremely easy to install!

Great fit. Easy install.

Lousy Instructions but the part worked GREAT!

Product arrived quickly and was as advertised. After installation it seems to work as designed. Loss of one star because while the written instructions seemed clear, the very poor reproduction of the pictures made figuring out how to install the bracket a 30 minute puzzle. Instruction sheet appeared to have been copied many many times to the point where picture #2 was impossible to determine what was being shown. As a result I spent 29 minutes trying to figure out how to attach the bracket to the existing hinge, and 1 minute attaching in to the DOOR.