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Tech Blog

Norcold Refrigerator Ventilation (how important is the venting?!)

How important is the ventilation in the back of your refrigerator, you ask?!VERY IMPORTANT, we say!The venting or ventilation in the back of your refrigerator is more and more important the more extreme the outside ambient temperatures get. This being said, a poorly vented refrigerator will most likely have no issues if running in moderate [...]

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How To Determine If Your Norcold Thermistor Is Bad (thermistor troubleshooting)

Norcold thermistors are very important to the operation of your Norcold refrigerator. The word "thermistor" means combination thermostat/ resistor. Simply put, this means that as the temperature increases or decreases, so does the resistance of the component. This makes troubleshooting the thermistor a fairly easy task as long as you have a multimeter capable of [...]

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Norcold Refrigerator in Lockout Mode (do you need to reset your power board?)

Is Your Norcold Refrigerator Doing One of the Following? N611, N811 front light flashing 5 times N400, N410, N412, N500, N510, N512, N621, N622, N821, N822 front display showing "n" N641, N642, NX641, NXA641, N841, N842, NX841, NXA841, 1200, 1210, 1211, 2117, 2118 front display showing "no co", one after the other For all of the codes above, the symptoms will be very simply [...]

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Norcold Lower Door Falling Off/ Fell Off! (lower door broke at hinge)

Has your Norcold refrigerator door broken off at the lower hinge?!Overweighted doors have been known to break off at the lower hinge. Unfortunately, this hinge is a molded piece to the door and cannot be replaced separate from the door itself. For those of you who have had this problem, we recommend purchasing the reinforced hinge [...]

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Is There Condensation Inside Your Norcold Refrigerator? (It's raining in my frig!)

If you are finding excess condensation inside your refrigerator compartment, or possibly excess frost in your freezer compartment, you most likely have a door seal issue. These are common indicators that air is getting into the refrigerator. First, inspect your refrigerator's door seals. If the seals are in tact, try doing "the dollar bill test". [...]

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Are Your Norcold AC Heaters Hooked Up Properly?

Make Sure Your AC Heaters/ Heating Elements Are Connected Correctly!AC Heaters/ Heating Elements are commonly connected improperly when service centers or customers remove them (for whatever reason). We get so many calls that lead to the heaters connection being the root of the issue that we thought it best to to explain this in detail.Every [...]

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Norcold Refrigerator Not Staying Lit on Gas Mode (propane/ LP) - all models!

Is your Norcold refrigerator not staying lit on propane (LP)? The most common cause of this is a dirty burner/ orifice. If you go to the back of the refrigerator and locate the burner at the bottom right hand side, you can sometimes physically diagnosis this. The burner sits within a burner box, which is just [...]

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Bad Norcold Cooling Unit (cooling unit replacement)

Is your Norcold cooling unit bad?Well, there are a few tell tale signs that a Norcold cooling unit has leaked it's ammonia solution. There may be a faint smell of ammonia (or a strong one!) or there may be a yellow powder/ residue beneath the cooling unit. To check, simply remove the outside access panel [...]

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Norcold Door Seal Replacement (bad news, people!)

Norcold Door Seal ReplacementsUnfortunately, Norcold does not sell the door seals by themselves. If you're finding that you have excess condensation and it's due to a break in your seal, you will need to replace the entire door. In order to determine which door you need, you will need to first take a look at [...]

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Norcold RV Refrigerator Freezing Everything (too cold in refrigerator)

Is Your Norcold Refrigerator Freezing All of Your Food?Don't worry, this is a simple fix! This issue can be caused by one of two parts. The most common part is the Thermistor and the other part that could cause this is your Optical Control Board.Norcold refrigerators have a Thermistor in them which is combination thermostat/ resistor. [...]

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