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​Water Leakage Inside the Fridge: Understanding the Issue and Troubleshooting Tips

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Water Leakage Inside the Fridge: Understanding the Issue and Troubleshooting Tips

Discovering water leakage inside your Norcold Refrigerator can be concerning and may lead to issues like water damage and potential food spoilage. Here's an in-depth exploration of the problem and practical troubleshooting tips to help address water leakage:

Issue: Water Pooling Inside the Refrigerator

Possible Causes:

  1. Clogged or Frozen Defrost Drain:
    • A blocked or frozen defrost drain can lead to water accumulation inside the fridge.
  2. Door Seal Leak/ Air Gap
    • Excess condensation means that air is entering the refrigerator somehow. This is usually from your door seal. Take a dollar bill, fold it over, and drag along the door seal to make sure it's making good contact all the way around. If it's not, back out the screws on the hinge, adjust door, retighten accordingly.
  3. Leaking Water Inlet Valve:
    • A malfunctioning water inlet valve can result in water leakage within the refrigerator.
  4. Damaged or Misaligned Water Filter Housing:
    • Cracks or misalignment in the water filter housing can lead to water leaks.

Troubleshooting Tips:

  1. Clear the Defrost Drain:
    • Locate the defrost drain at the back of the refrigerator or under the evaporator coils.
    • Use a turkey baster or a small funnel with hot water to clear any ice or debris blocking the drain.
    • Regularly clean the defrost drain to prevent future clogs.
  2. Inspect the Water Inlet Valve:
    • Locate the water inlet valve, usually at the back of the refrigerator.
    • Check for visible leaks or signs of water damage around the valve.
    • If the valve is faulty, it may need to be replaced by a qualified technician.
  3. Examine the Water Filter Housing:
    • Inspect the water filter housing for any cracks, misalignment, or damage.
    • Ensure that the water filter is properly installed and not causing a leak.
    • Replace the water filter housing or the water filter if any issues are detected.
  4. Check the Water Supply Line:
    • Inspect the water supply line that connects to the refrigerator for leaks.
    • Tighten any loose connections, and replace the water supply line if necessary.
    • Ensure that the water supply line is not kinked or damaged.
  5. Verify Proper Installation of Drain Pan:
    • Check the drain pan located underneath the refrigerator for any cracks or misalignment.
    • Ensure that the drain pan is properly positioned and functioning as intended.
    • Replace the drain pan if it is damaged.
  6. Monitor Door Seal Integrity:
    • Inspect the door seals for any gaps, tears, or damage.
    • Damaged seals can allow warm air to enter the refrigerator, leading to condensation.
    • Norcold door seals are typically not sold separate from the door itself. You may need to purchase a new Norcold door if the integrity of the seal is compromised.
  7. Avoid Overloading:
    • Overloading the refrigerator can obstruct airflow and lead to excess condensation.
    • Arrange items to allow for proper air circulation inside the fridge.
  8. Adjust Temperature Settings:
    • Ensure that the temperature settings are appropriate for the contents of the refrigerator.
    • Adjust the thermostat if necessary to prevent excessive condensation.
  9. Regular Defrosting:
    • If the refrigerator has a manual defrost option, consider defrosting it regularly.
    • Excess frost can melt and contribute to water leakage.
  10. Professional Assistance:
    • If troubleshooting steps do not resolve the issue, or if there are concerns about internal components, seek professional assistance. Us!
    • Send an Email to

Prompt attention to water leakage issues is crucial to prevent further damage and maintain the efficiency of your Norcold Refrigerator. Regular maintenance and proper care can contribute to a trouble-free refrigeration experience.