Furrion Arctic 16, Arctic 20 (19.6 cu ft) and Everchill 12V Refrigerator Troubleshooting

Start here

• Display shows “- -”? It’s usually Low Power mode or a compartment switched off, not a fault.
• Not cooling at all? Do Lippert’s hard reset (disconnect the batteries, not just the disconnect switch), then give it 24 hours.
• Furrion and Everchill manuals list no error codes for these models. The Arctic 8 and 10 are different: see the Arctic 8/10 guide.

Covers these models

Furrion calls the 19.6 cu ft French-door model FCR20DCAFA; many dealers (and our parts pages) call it the Arctic 20. Everchill fridges come in both 12V and 110V versions, so check the label: these steps are for the 12V models. If your Furrion model number has “AC” where this list has “DC,” it isn’t the 12V version; ask a tech.

You see	Model	What it means / what to do
“- -” on both displays	Arctic 16	Low Power mode (lights, compressor and defrost off). Hold FUNCTION 5 seconds to switch it back.
“- -” on both displays	19.6 cu ft	Low Power mode. Hold MODE and LOCK together 5 seconds.
“- -” on the fridge display only	19.6 cu ft	Fridge compartment turned off. Hold FRIDGE 5 seconds.
“- -” on both displays	Everchill BCD-455	Unit is off. Hold ON/OFF 3 seconds.
“——” after setting 07	Everchill BCD-455	Fridge compartment turned off. Press FRIDGE to pick a setting.
Lock icon, buttons do nothing	Arctic 16 / 19.6	Control lock. Hold LOCK/UNLOCK 3 seconds (Arctic 16).
Beeping	All	A door has been open more than 1 minute.
Screen goes dark	Arctic 16	Normal: the display turns off 20 seconds after start-up to save power.
Fridge at 43°F, freezer at 5°F and won’t go colder	Arctic 16 / 19.6	Vacation (off-grid) mode is on, or you’re at the factory defaults.

STEP 1

Check the mode settings

Rule out Low Power mode, a compartment switched off, and Vacation mode using the table above. Super Freezer (24 hours) and Super Fridge (150 minutes) end on their own.

?

Settings normal, display on?

STEP 2

Check the 12V supply

Measure DC volts at the fridge, not at the battery. The 19.6 cu ft runs on 10–14.6 V and the Everchill BCD-455 on 9–17 V. Each needs its own circuit (20–40 A on the Arctic 16 and 19.6), fused within 18 in. of the battery. Check that fuse or breaker. Voltage much lower at the fridge than at the battery means a wiring problem. Furrion’s manual lists no fuse to change at the fridge itself.

STEP 3

Do the Lippert hard reset (QR-182)

1) Disconnect shore power. 2) Disconnect all battery negatives, then all positives. A battery disconnect switch isn’t enough: the fridge may be wired straight to the battery. 3) Disconnect solar if you have it. 4) Make sure the lights and display are dead. 5) Wait 5–10 minutes. 6) Reconnect.

STEP 4

Give it 24 hours

Furrion’s own check is to run the fridge for 24 hours and see whether it reaches temperature. Use a thermometer in each compartment rather than trusting the display.

?

Cold after 24 hours?

Problem	Likely cause (per Furrion / Everchill)
No display	Unit off, battery flat, blown circuit fuse or broken 12V wiring
Compressor not running	Defrost cycle (normal) or low or weak 12V supply
Runs a lot	High temperature around the fridge, a big load of warm food, frequent door openings, poor clearance
Frost in one compartment	Air outlets blocked by food
Thick frost	Turn off, open doors, let it dry completely before restarting
Door won’t close or seal	Something inside in the way, fridge not level, dirty gasket or basket out of place
Lights out	LED failed, or lights shut off after a door was left open too long
Hot compressor housing or warm sides	Normal. Furrion says the compressor housing can exceed 176°F.

Parts for this repair

Shop by category: Arctic 16 parts, Arctic 20 parts, Everchill 11 parts, Everchill 17 parts. Furrion lists separate boards for each model; check your model number before ordering.

Does the Furrion Arctic 16 have error codes?

No error codes are listed in Furrion’s FCR16DCASA manual. The display shows modes instead: “- -” means Low Power mode, and a lock icon means the controls are locked.

How do I reset a Furrion 12V refrigerator?

Lippert’s hard reset: disconnect shore power, all battery negatives then positives, and solar; wait 5–10 minutes until everything is dead; then reconnect. The battery disconnect switch alone isn’t enough.

Why is my Furrion fridge showing dashes?

Low Power mode, or on the 19.6 cu ft, the fridge compartment has been switched off. See the display table above.

Is Everchill 12V or 110V?

Both. Everchill makes 12V DC models (like the BCD-455WTE and BCD280WEV8) and 110V models (like the SRM-418 and BC series). Check the label inside the fridge.

Arctic 16 parts   Arctic 20 parts   Everchill 11   Everchill 17   Arctic 8/10 guide
Still stuck? Ask a tech with your model, serial number and what you’ve found. We’ll confirm the part before you order.
From the Furrion FCR16DCASA and FCR20DCAFA manuals, Everchill BCD-455WTE manual, Lippert QR-182 hard reset procedure and Furrion technical bulletin TB-220919. Lippert customer service: 432-547-7378.